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Terms & conditions

Terms & conditions

« Moroccan Artisans Factory » presents to its dear clients « Moroccan Lamps Factory », which is a well-known factory with the best reputation in the field   in order produce the best variety of the Moroccan Traditional Lamps inspired from the Moorish tradition. All of the products and graphics content belong to the owner of the Website.

Phone number: +212 664 80 40 50

Email:  contact@moroccanlampsfactory.com

Transport and delivery:

The Lamps are shipped out of our Factory’s warehouse in Fez (Morocco).

The Lamps are packed in cardboard boxes, loaded on a pallet which is properly protected and sealed. The pallet will be unloaded on the street or pavement, in a location accessible to a lorry with a tailgate and a hand pallet truck.

Moroccan Artisans Factory offers transportation with an international logistics company but customers may choose their own transport company. In all cases, the transport of the Lamp from Fez is the client’s responsibility.

Price & Payment

The prices indicated do not include shipping.

We will send you our Bank details documents via   email: contact@moroccanlampsfactory.com

You need to make or transfer the payment from your Bank account to the one of the Company, which is a Moroccan artisan Factory.

After that, you are going to send us via email the documents of your payment.

At the end, we will send you the confirmation of your order.


Moroccan Artisans Factory does not provide instructions for hanging and maintenance of the Lamps, as a result, the liability is strictly limited to the supply of the Lamp. The company cannot take responsibility for errors resulting from inappropriate installation.